Free Shipping Details
Free shipping on any orders over $99.00 is by UPS ground to any business address in the continental United States. Hawaii and Alaska are not included in this offer because standard UPS ground shipping is not available in all areas. Residential addresses qualify for reduced shipping of products with only a small surcharge to cover the higher shipping rates charged for shipping to residential locations. Click here to see the shipping time frames for UPS Ground serviceFree Engraving Details
We offer free laser engraving on all orders as long as the text is sent to us in electronic form. You can send us a text file, word processing document, CorelDraw, Adobe Illustrator, spreadsheets, etc. These documents can be e-mailed to us as an attachment. You may also enter your engraving into our order system when you are ordering your product.Free Logos
There are no set up or engraving charges for logos as long as you provide us with an acceptable computer file. If the artwork is provided in 600 DPI or greater Black and White 1-Bit Line Art in a Tiff Bitmap, or in a ector Based Art Format such as .WMF, .EPS, .PDF, .CDR, .AI then we will make minor modifications to the artwork to prepare it for engraving at no charge to you. We can re-design or touch up artwork supplied in a non-acceptable file format at a nominal charge. We will contact you to let you know the artwork will need to be re-worked and the cost BEFORE you are charged this fee, giving you the opportunity to have the artwork removed from the award, or to have your graphic design team re-work the artwork instead of our graphic designers.Free Logos only applies to Laser Engraving and Sublimation Imprinting. Click here for details on acceptable artwork formatsReturns
There are no returns. If an error was made contact us to discuss the options available for correcting the error.